Description
POSITION SUMMARY:
The Director of Compliance serves as a senior member of the VIP Compliance Department, functioning as the operational and supervisory bridge between frontline compliance staff and the SVP/Chief Compliance/Privacy Officer. This role is responsible for the day-to-day management of compliance operations, staff supervision, investigation coordination, and implementation of the organization's compliance program across all facilities and programs. The Director of Compliance supports the CCO in fulfilling the agency's regulatory obligations under HIPAA, 42 CFR Part 2, OMIG, and other applicable federal, state, and local mandates.
SALARY: $115K-$130K
REPORTING:
Reports To: SVP/Chief Compliance/Privacy Officer.
Supervises: Compliance Specialist Supervisor
ESSENTIAL JOB FUNCTIONS:
Compliance Operations Management
Manage the day-to-day operations of the compliance department, ensuring timely completion of investigations, audits, and regulatory submissions
Manage the compliance incident tracking system, ensuring all incidents are triaged, tracked and reviewed in the agency incident review committee meeting.
Monitor investigation backlogs and implement corrective workflows to maintain operational efficiency
Coordinate compliance activity across multiple supported housing facilities and homeless shelter programs
Serve as acting compliance authority in the absence of the CCO
B. Staff Supervision and Development
Directly supervise compliance staff, providing day-to-day guidance, performance management, and professional development
Conduct performance evaluations, set measurable goals, and provide ongoing coaching and mentorship
Coordinate coverage plans and staffing schedules to maintain compliance operations during planned and unplanned absences
Assist in recruiting, onboarding, and training new compliance staff
C. Investigation and Incident Management
Lead and coordinate compliance investigations across all facility programs, including alleged regulatory violations, abuse/neglect reports, and HIPAA incidents
Ensure investigations are conducted in accordance with agency policy, regulatory requirements, and established timelines
Prepare investigation findings, corrective action plans, and summary reports for CCO review
Liaise with program directors and facility staff to implement corrective actions and preventive measures
D. Regulatory Compliance and Policy Implementation
Support implementation of agency policies and procedures consistent with HIPAA Privacy Rule, 42 CFR Part 2 (Final Rule), OMIG requirements, and other applicable regulations
Monitor regulatory updates, guidance, and enforcement trends and communicate relevant changes to the CCO
Assist in the preparation of regulatory responses, self-disclosures, and corrective action plans
Coordinate documentation and evidence gathering in response to external audits, surveys, and regulatory inquiries
E. Training and Education
Assist with the development of compliance training programs for staff across all facilities, including annual HIPAA training, incident reporting, and 42 CFR Part 2 awareness
Track training completion using the compliance training matrix and follow up on outstanding completions
Facilitate facility-level compliance orientations for new hires in coordination with Human Resources
F. Reporting and Documentation
Prepare compliance reports, dashboards, and KPI summaries for CCO review and presentation to senior leadership and the Corporate Compliance Committee
Maintain accurate and organized compliance records, investigation files, and audit documentation
Assist in compiling data for annual compliance risk assessments and reporting required by regulatory bodies
G. Cross-Departmental Collaboration
Serve as a compliance resource and point of contact for program and facility managers, Human Resources, Legal, and IT
Partner with IT on HIPAA Security Rule compliance matters and AI/technology implementation reviews
Coordinate with General Counsel and external legal counsel on regulatory matters as directed by the CC
Requirements
JOB COMPETENCY:
Education
Bachelor's degree required in Healthcare Administration, Public Health, Legal Studies, Social Work, or related field
Master's degree preferred (MPA, MHA, MPH, JD, or related)
Experience
Minimum five (5) years of progressive experience in healthcare compliance, regulatory affairs, or related field
Minimum two (2) years of supervisory or management experience
Demonstrated experience in healthcare compliance program administration, including HIPAA and/or 42 CFR Part 2
Experience in supported housing, behavioral health, or social services settings strongly preferred
Licensure / Certification
Certified in Healthcare Compliance (CHC) preferred, or willingness to obtain within 18 months of hire
Certified in Healthcare Privacy Compliance (CHPC) a plus
Knowledge, Skills, and Abilities
Working knowledge of HIPAA Privacy and Security Rules, 42 CFR Part 2 (Final Rule effective February 2026), OMIG regulations, Corporate Compliance regulations and applicable state/local requirements
Strong supervisory and staff development skills
Excellent written and verbal communication skills, including the ability to draft regulatory correspondence, policies, and reports
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Strong organizational skills and ability to manage multiple competing priorities
Sound judgment, analytical thinking, and discretion in handling sensitive and confidential matters
Ability to work collaboratively across departments and levels of the organization
JOB SETTING:
Standard office environment with regular travel to VIP facilities and program sites
Some evening or weekend availability may be required during compliance investigations or urgent regulatory matters
Position is on-site with potential for hybrid flexibility as operationally appropriate
Must possess sight and digital senses or prosthetics that will enable the essential functions of the job to be completed.
Performs duties throughout the Agency.
