Skills
● Bilingual: Fluent in Both Spanish and English
● Microsoft Office: Word, Excel, PowerPoint
● Adobe Pro: Proficient in Editing Documents
● Data Entry: Accurate in entering and efficient data entry skills
● Document Management and Retention: Organizing and maintaining records.
● General Manufacturing Procedures: Familiarity with Manufacturing Procedures
● High Jump Software: Proficient in using High Jump for Inventory Management
● Citrix: Experience with Citrix virtualization platform
● Legal Files: Familiarity with legal document management
● Customer Service
About
Proven leader with a 14-year track record of driving operational efficiency and enhancing customer satisfaction in diverse roles. Adept at spearheading transformative initiatives, I orchestrated the development and implementation of an optimized storage system within a law office, resulting in a 20% reduction in paper-based filing time within just two months. As an office coordinator, I consistently achieved a remarkable 98% accuracy rate in processing legal paperwork over the course of a year. In a managerial role overseeing a profitable lounge, increasing profits by 35% over a span of three years. My commitment to excellence extends to customer service, where I effectively addressed and resolved complaints, resulting in heightened satisfaction levels. Additionally, my strategic approach led to decrease in Board of Education violations and associated monetary fines, showcasing my ability to find solutions to complex issue., resulting in heightened customer satisfaction.