Skills
PROFESSIONAL SKILLS
Clinical & Direct Practice
• Trauma-Informed Care • Person-Centered Practice • Strengths-Based Approach
• Crisis Intervention & De-escalation • Motivational Interviewing
• Individual Counseling • Group Facilitation
• Psychosocial Assessment & Case Conceptualization
• Safety Planning • Cultural Humility
Case Management
• Case Planning & Goal Setting • Service Coordination
• Resource Navigation & Referrals
• Treatment & Discharge Planning
• Reentry Support Services • Harm Reduction
• Documentation & Case Notes
Supervision & Leadership
• Staff Supervision • Team Leadership
• Conflict Resolution • Coaching & Mentorship
• Delegation & Accountability
• Program Coordination
Communication & Collaboration
• Active Listening • Empathic Communication
• Relationship Building
• Interdisciplinary Collaboration
• Professional Writing
Administrative & Organizational
• Time Management • Multitasking
• Record Keeping & Compliance
• Scheduling & Program Operations
• Data Tracking
Community & Social Justice
• Advocacy for Marginalized Populations
• Anti-Oppressive Practice
• Knowledge of Justice-Involved Populations
• Community Engagement
About
I am a dedicated social work professional with a strong background in case management, clinical support, and program operations within community-based and reentry settings. In my current role as Office Manager and clinical support provider at Exodus Transitional Community, I supervise social workers, coordinate services, and work directly with individuals impacted by trauma, incarceration, and systemic barriers. I am known for my clear communication, problem-solving, and de-escalation skills, as well as my ability to build trust with clients and colleagues alike. My work is guided by a trauma-informed, person-centered approach that emphasizes dignity, accountability, and empowerment. I bring both lived experience and professional expertise to my practice, which strengthens my ability to advocate effectively for clients while supporting their progress toward stability, independence, and long-term success.
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