Qualifications:
- N.Y.S. Security License, F-80 Certificate of Fitness, C.P.R./Basic First Aid certification.
- Minimum High School Diploma / G.E.D.
- Ability to establish and maintain professional boundaries in working with clients.
- General knowledge of working in a residential facility preferred.
- Knowledge of H.I.P.P.A. guidelines and standards.
- Strong written and verbal communication skills.
- Excellent problem-solving and analytical skills.
- Good judgment with the ability to make timely and sound decisions.
- Ability to assess emergencies and respond effectively.
Responsibilities:
The Shift Supervisor is responsible for, but is not limited to:
- Monitor the clients, units, and grounds always to ensure the security and safety of each resident.
- Examine all items entering the facility to ensure client and staff safety Provide crisis prevention and intervention as needed.
- Record incidents and residents' grievances appropriate in a logbook and on an incident report.
- Maintain ongoing communication with all department supervisors concerning social services issues.
- Manage entry logs to ensure all persons entering the facility are recorded and accounted for.
- Participate in the development of site goals and objectives by making recommendations that can aid in site efficiency.
- Assist clients with questions and resolve any issues as they may arise.
- Monitor video surveillance of all areas of the facility.
- Adhere to safety, health, and fire hazard guidelines, policies, and procedures.
- Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.
- Work diplomatically to solve issues that may arise.
- Provide coverage when necessary.
- May be required to work evenings, weekends, and holidays as needed.
- Perform all other required duties to ensure the facility is running efficiently.
